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Frequently asked questions

My order hasn't arrived yet. Where is it?

You can check the order details in My Account > Orders > View order status.
If you still need more help with the tracking, please reach out to customer care at contactus@mrmard.com

Do you deliver orders to my location?

Currently we are serviciable in Bangalore only. We will soon launch in your city. Please write your interested pincode details to contactus@mrmard.com

Do you deliver to my postcode?

If the copy becomes distracting in the design then you are doing something wrong or they are discussing copy changes. It might be a bit annoying but you could tell them that that discussion would be best suited for another time. At worst the discussion is at least working towards the final goal of your site where questions about lorem ipsum don’t.

Is next-day delivery available on all orders?

A seemingly elegant design can quickly begin to bloat with unexpected content or break under the weight of actual activity. Fake data can ensure a nice looking layout but it doesn’t reflect what a living, breathing application must endure. Real data does.

Do I need to be there to sign for delivery?

If your order is a prepaid order, then you no need to be present to collect the order. We can handover the package to neighbors or friends as per your confirmation